Why is my tap leaking?
The leak position tells the plumber more than the amount of dripping. Water from a spout, mixer base and under-sink connection can involve different parts.
Useful steps you can take safely
Use these observations to describe the issue; stop if access is unsafe.
- Note whether the leak appears with the tap closed or only while it runs.
- Identify the visible wet point without removing covers or fittings.
- Use a safe local isolation valve if the leak is damaging the cupboard.
- Send the tap brand or accessible markings and photos; avoid forcing the handle.
What the symptoms may mean
Traditional taps may use washers, while mixers commonly use cartridges and serviceable seals. Connection failures and damaged tap bodies need different work. A compatible replacement part depends on the product and its condition, not merely its appearance.
When professional help is required
Arrange repair if dripping persists or water reaches cabinetry or flooring. Active escape near electrics needs urgent attention. Ask whether parts are available and whether replacement would alter the mounting or existing supply connections.
Prepare a clear enquiry
Tell Blackstone your exact location, what you observed and what has already been tried. Include photographs only when safe, and ask about assessment and the work scope. See the related leaking taps service below for the relevant next step.
Frequently asked questions
Will tightening the handle harder stop the drip?
It may damage the control or seals. Do not force it; arrange assessment of the failed component.
How do I request help from Blackstone?
Call for urgent faults and confirm availability. For a planned assessment, send your location, symptoms or project details through the quote form or WhatsApp.